worthing-medical-group

Worthing Medical Group

Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery 1,061 reviews

Reviews

Recommend
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14th December 2022


Very helpful staff and and explained everything.


6th January 2023
Response from Worthing Medical Group

Many thanks for your feedback. I note that you did mark down on the appointments. We do appreciate that this can take time to getting through on the phone lines in order to book an appointment. We have recently increased the availability of appointments. So if you call between 8am and 12 to book an appointment, one of the team will make contact with you later that day.

Involvement
Cleanliness
Staff
Appointment
Experience
 
14th December 2022


Lovely friendly team. Warm in room.

Suggested improvements
Nothing.

6th January 2023
Response from Worthing Medical Group

Thank you for your kind words and the high rating given to us as a Practice. We do take on board all comments, whether compliments or criticism, and feed these back to the team. I am glad that we have met your expectations and you have been able to give a 5 star review

Involvement
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Staff
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5th November 2022


Dr. Bannerman listened to my problems and examined me and is going {} back.

Suggested improvements
Reduce waiting time for prescription.

9th December 2022
Response from Worthing Medical Group

Thank you for your kind words and the high rating given to us as a Practice. We do take on board all comments, whether compliments or criticism, and feed these back to the team. I am glad that we have met your expectations and you have been able to give a 5 star review Thank you also for your comments regarding the Shelley Road Pharmacy. I can confirm that they operate under a different Management to the Practice so I am unable to assist directly with your feedback. Should you wish to discuss this further, please can you call the pharmacy directly on 01903 200100

Involvement
Cleanliness
Staff
Appointment
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5th November 2022


Always good service.


7th December 2022
Response from Worthing Medical Group

Thank you for your review. Feedback is really important to us and always gets fed back to the team whether it be positive or constructive criticism.

Involvement
Cleanliness
Staff
Appointment
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5th November 2022


Friendly informative.

Suggested improvements
None.

9th December 2022
Response from Worthing Medical Group

Thank you for your kind words. Feedback is very important to us as a practice and always gets fed back to the team, whether it be complimentary or constructive criticism.

Involvement
Cleanliness
Staff
Appointment
Experience
 
 

Page 86 of 176

Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Worthing Medical Group: http://iwgc.net/ejhnz